Delivery/Returns Policy

ORDER PROCESSING: Please allow 2-3 weeks to process your order. Expect an email within 3 weeks to let you know your order is on the way!

LOCAL DELIVERY During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 30 miles of our shop (Sheffield S26). If the local delivery option does not show up during checkout, your order is not eligible for local delivery. When your order is ready for delivery, you will receive an email with real-time tracking information.

FLAT RATE SHIPPING Orders are generally shipped within 3 weeks using DX Delivery 2-3 days. We do not ship outside of mainland England at this time.

REFUNDS,, RETURNS AND EXCHANGES We don't accept returns as this is a made to order product, if the item is defective or damaged and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please use the contact form on our website with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us.